HVAC and trades
After-hours dispatch and booking. Modeled for AU HVAC contractors: a target of 14+ recovered installs a month.
AI for Australia
Every missed lead is a job your competitor just booked.
Automation that captures the lead in Aussie English, texts back the moment a call is missed, and books the job at 2pm or 2am. No voicemail, no lost lead.
How Nova fits Australia
ASIC-aware
Built with AFSL-style consumer disclosure and conduct expectations in mind.
Privacy Act 1988 aligned
APP-aligned consent, retention, and access controls. Australian data residency available.
Aussie English, natively
No US accent or terminology. It speaks the way your callers expect.
AEDT-aware scheduling
Time zones and AU public holiday calendars are baked in, not bolted on.
What this looks like in Australia.
Australian tradies miss an average of 11 calls a week. At an $800 average job, that is close to $8,800 walking out the door every week. Nova sends an automatic SMS the moment a call is missed, asks the right questions over text, and books the work straight into your calendar. The after-hours and weekend jobs you used to lose to voicemail stay yours.
- 11
- calls a week the average AU tradie misses
- $8,800
- in lost jobs a week, at an $800 average
- < 3s
- to text back a missed call and start booking
Where Nova ships in Australia.
Every Nova deployment in Australia runs on the same AI runtime. Each industry plugs its own workflow into it.
Dental and allied health
New-patient intake, appointment booking, and insurance checks handled before the front desk opens.
Real estate agencies
Inspection bookings, tenant enquiries, and rental applications answered the moment they come in.
Personal services
Salon, spa, and fitness bookings, plus cancellation handling that fills the gap.
Auto services
Service booking, parts enquiries, and customer follow-up across the week.
Home services
Plumbing, electrical, and cleaning: capture, book, and dispatch without a second hire.
Compliance, built in
The audit trail is part of the product.
Calls are recorded with consent disclosure, data is retained to APP requirements, and Subject Access Request flows are built in. Hosting can sit on Australian data residency. The compliance reporting is part of the product, not a separate invoice.
Stop losing jobs to voicemail.
Send your job volume or a typical week, and we send back a tailored recovery estimate within 48 hours. Twenty minutes, no pitch.